Human Resources ManagementState of North Carolina - Department of Administration  
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Contact Us

Human Resources Management Division
1322 Mail Service Center
116 West Jones Street, Suite 2074
Raleigh, North Carolina 27699-1322

General Information Requests

919-807-2480
919-715-7669 (fax)
 
David A. Shehdan

Director, Human Resources Management

Barbara J. Williams

Assistant Director

Susan Pait

Administrative Secretary

  • Assistant to the Human Resources Director
  • Liaison between Director and HR staff, Division Directors, Deputy and Assistant Secretaries and departmental employees
  • Office Management
Employee Relations/Advocacy Counsel
Gretchen Aycock

Employee Relations Manager and EEO Officer

  • Consultation
  • Mediation
  • Internal Investigations
  • Workplace Violence
  • Grievance and Appeal
  • Discipline and Dismissal
  • Equal Employment Opportunity (EEO)
  • Unlawful Workplace Harassment
  • Americans with Disabilities Act (ADA)
gretchen.aycock@doa.nc.gov
919-807-2483
Position Management and Compensation
Cindy Egan

HR Specialist

  • Position Management
  • Salary Administration
  • Labor Market Studies
  • In-Range Adjustments
cindy.egan@doa.nc.gov
919-807-2485
Records and Retention
Creshaye Graham

Recruitment and Records Assistant

  • Organizational Charts
  • Educational Credentials
  • Employment Verification
  • Recruitment Assistant
  • Receptionist
creshaye.graham@doa.nc.gov
919-807-2486
Benefits Administration
Trumelia Hawkins

Benefits Specialist

  • Leave Administrator
  • Time Administrator
  • New Employee Orientation
  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Retirement
  • Medical and Dependent Care Reimbursement Plans (NCFLEX)
  • Supplemental Retirement Plan Programs (401K/457)
  • Holidays
  • Unemployment Insurance Administrator
trumelia.hawkins@doa.nc.gov
919-807-2481
Staff Development and Performance Management
Mitch Owen

Training Manager / Staff Organizational Specialist

  • Staff Development and Training
  • Performance Management System
  • Educational Assistance
  • Public Managers Program
  • Supervisor / Management Training
  • New Employee Orientation
mitch.owen@doa.nc.gov
919-807-2484
Recruitment and Selection
Bob Schultz

Recruitment Specialist

  • Weekly Vacancy Announcements
  • Employment Process
  • Job Fairs and Career Opportunity Seminars
  • Reduction-In-Force
  • Veteran’s Preference
bob.schultz@doa.nc.gov
919-807-2487
Workers Compensation, Position Management, and Staff Development
Cheri Toner

Workers' Compensation HR Specialist

  • Workers' Compensation Program
  • Staff Development and Training
  • Temporary Employee Position Management
cheri.toner@doa.nc.gov
919-807-2488

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
North Carolina Department of Administration