 DOA employees who need assitance with any of the items listed below, please contact the ITS Service Desk at its.incidents@its.nc.gov
or by calling 919-754-6007:
- Hardware Support
- Software Installation Support
- Network Issues
- NCID Accounts and Passwords
- NCMail or Corporate Time Accounts and Passwords
ITS will perform first level problem determination and forward the submitted ticket to the appropriate support group.
If you have a problem with an application system supported by Management Information Systems (MIS), please contact the appropriate individual directly. If you need to reset your NCID password (BEACON, Email, etc) then please contact your NCID Administrator.
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