What is Presort USPS or Auto Sort USPS?
Outgoing letters are pre-sorted by zip code on a letter auto sorter machine prior to sending to USPS. This allows the Mail Service Center to obtain a discount from the Postal Service saving State Government millions annually in mailing costs.
What is Courier Service and who can use it?
Courier Mail is used for official state government mail between state agencies across the state, as well as, city, county and local governments, and universities and is delivered to a predetermined drop box. Designated users are provided with a key to the drop box and have the ability to deposit mail or retrieve mail daily. All courier numbers will be six digits. Potential users of the Courier Service are listed below: N.C. State Government Agencies UNC System N.C. Public School Systems N.C. Community Colleges N.C. City and County Government with Ties to State Government Courier mail is delivered at night in the central portion of the state, delivered daily in the western portion and the most eastern portions of the state.
What is Interoffice: Mail?
Interoffice mail is mail being sent from one Mail Service Center number to another Mail Service Center number. Only State agencies inside of Wake County are assigned Mail Service Center numbers. We do, however, have a few city and county agencies in Wake County that use courier numbers. Interoffice mail that is sent out in the morning will be delivered that afternoon, if properly addressed. Interoffice mail sent out in the afternoon will be delivered the following morning.
What Other Mail Types does the Mail Service Center support?
The Mail Service Center currently ships through USPS and UPS but not FedEx. Please ensure your Mail Service Center form is properly filled out. We do, however, receive deliveries from FedEx, DSL and other carriers.
What is a MSC Number?
A Mail Service Center Number identifies Wake County agencies by location for delivery and billing purposes. A MSC number is used as a mailing address for all state agencies inside of Wake County. All MSC numbers have the zip code followed by the 4 digit MSC number. In case of a 6 digit MSC number, use the last 4 digits. (example: 20301 MSC, Raleigh NC is completed as 27699-0301)
Why did I receive mail back from the MSC marked "Return to Sender"?
This is used as a last resort when the mail is not properly addressed and the Mail Service Center cannot locate the person or agency the mail is addressed to. When trying to location the addressee, we use the State Government web site directory, the state operator and will call agencies, if necessary, to help us locate the agency or person to whom the mail is addressed.
What is UPS?
United Parcel Service (UPS) can be used instead of USPS (United States Postal Service) for outgoing parcels. Please check the rates, delivery guarantees and package tracking at www.ups.com.
What is USPS?
United States Postal Service (USPS) is used for outgoing mail and packages being sent to addresses not affiliated with state or local government. Please check rates, delivery guarantees and package tracking at www.usps.gov.
