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DOA Policy and Procedures
Policy and Procedures

The department's Policy and Procedure Manual is divided in three sections: General Administration (GA) Fiscal (FISCAL) and Human Resources Management (HRM).

At the beginning of each section document is a table of contents and index.

Each item of the table of contents and index is linked to its respective location within that document. By clicking on the assigned number of a policy or procedure, you will automatically skip to that policy or procedure within the body of the document.

The following documents have been saved in Adobe (PDF) format. To view the documents, you must have Adobe Acrobat Reader installed on your computer. Please refer to bottom of this page for more information on Adobe Acrobat Reader.

Section Documents

  • General Administration (GA) pdf
  • Fiscal pdf
  • Human Resources Management (HRM) pdf

    Appendix Documents

  • Disciplinary Action and Dismissal Policy pdf
  • Drug Free Workplace & Testing Policy pdf
  • Equal Employment Opportunity Plan pdf
  • Grievance and Mediation Policy and Procedure pdf
  • Information about the Mediation Process pdf
  • Steps for Successful Mediation Participation pdf
  • Merit Based Recruitment and Selection Plan and Procedure pdf
  • Performance Management System Policy Handbook pdf
  • Reduction-in-force (RIF) Policy pdf

    Notices of revisions to the Policy and Procedure Manual will be sent to the divisions via e-mail. Suggestions, updates, additions or questions are welcomed and may be e-mailed to barbara.j.williams@doa.nc.gov

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    North Carolina Department of Administration